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Enabling Omnichannel Agility with 60% QA Effort Reduction and 3X Faster Oracle Cloud Releases

A global retail Group accelerated Oracle Cloud ERP and Retail deployments across 3,000+ stores using Zyrix Test Autopilot, delivering faster innovation cycles, enhanced CX, and cost-efficient QA at scale.

60 %

reduction in QA effort

3 X

faster release cycles

70 %

drop in post-release defects

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Client Background

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A Global Retail Major

Retail Footprint

3,000+ physical stores across 12 countries

Digital Stack

Oracle Cloud ERP, Oracle Retail Merchandising, SCM, and HCM

Strategic Mandate

Shift to cloud-native operations while maintaining operational excellence and real-time responsiveness

Transformation Focus

Unified commerce, agile merchandising, real-time financial visibility

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The Challenge

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QA Lag Delaying Business – Critical Rollouts

Legacy testing couldn’t keep up with Oracle Cloud’s update velocity, putting seasonal campaigns, store operations, and compliance at risk.

Cloud Update Fatigue

  • Regression cycles spanned 20–25 days per release

  • Oracle’s quarterly updates frequently broke scripts

Omnichannel Complexity

  • Oracle Retail tightly integrated with POS, eCommerce, Loyalty and WMS

  • Lack of test automation across pricing, promotions, and inventory flows

Compliance Exposure

  • Inadequate testing in SOX, payroll, and journal entry workflows

  • High reliance on tribal knowledge for test execution

Scaling Constraints

  • QA coverage limited to 30% of mission-critical flows

  • No reuse across geographies or business units

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Zyrix Test Autopilot for Oracle Cloud

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Why Zyrix Was Chosen

Zyrix delivered a modern, AI-powered QA platform with native Oracle Cloud intelligence, designed for scalability, resilience, and business-user empowerment.

Prebuilt Oracle Retail & ERP test packs across financials, merchandising, inventory, and HR

AI-generated, self-healing test scripts that adapt to Oracle Cloud updates

No-code authoring interface for merchandising, finance, and QA teams

Real-time dashboards integrated into Oracle Cloud and enterprise BI

Implementation Journey: Business-Aligned, Scalable QA Rollout

1

Phase 1 Discovery & Prioritization

Mapped high-risk flows in pricing, inventory, P2P, and financial close

2

Pilot Deployment Phase 2

Automated 50+ end-to-end use cases across 200 stores and 2 BUs

3

Phase 3 Global Scale

Rolled out across 12 countries, 3,000+ stores, 5 functions, covering omnichannel, finance, and workforce ops

4

Enablement & Integration Phase 4

Trained 60+ users; embedded QA into CI/CD pipeline for Oracle Cloud and store systems

Key Features Implemented

Automated Test Coverage

  • Omnichannel Retail:
    SKU setup, price rules, promo eligibility, return workflows

  • Finance:
    AP/AR, payroll validation, audit trail, period close

  • Inventory:
    Stock transfer, warehouse logic, demand-driven fulfillment

  • CX:
    Loyalty integration, customer segmentation, service request flows

Enterprise-Grade Capabilities

  • Multi-country localization in test logic

  • CI/CD integration with Oracle Cloud updates

  • 24/7 regression runs for release readiness

  • Dashboards aligned with retail KPIs (stock turns, revenue recognition, OPEX)

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Results & Benefits

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Quantitative Outcomes

3 X

faster release cycles, enabling agile seasonal launches

45 %

reduction in QA cost across cloud and store functions

Zero

high-severity defects across 4 Oracle Cloud patch cycles

Operational Benefits

  • 300+ reusable test assets across stores, finance, and ops

  • Real-time test health integrated into leadership dashboards

  • Finance, ops, and IT aligned through shared test dashboards

Strategic Value

  • Enabled a resilient Oracle Cloud transformation at retail scale

  • Accelerated time-to-market for pricing, promotions, and product drops

  • Elevated QA from cost center to transformation enabler

Strategic Benefits

  • Reduced QA overhead during campaign windows (e.g., Black Friday)

  • Business continuity ensured through patch-aware automation

  • Faster launch of new brands, markets, and store formats

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Client Testimonial

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A Partnership for Success

“Zyrix gave us a scalable QA foundation for Oracle Cloud. We no longer treat testing as a delay. It’s now a driver of agility, compliance, and customer experience.
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CIO

Global Retail Group

Ready to Future-Proof Oracle QA for Retail?

Let’s talk about how Zyrix Test Autopilot aligns QA with your Oracle Cloud transformation, enabling faster, smarter, risk-free innovation.

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