Fortune 500 Retail Chain Achieves 95% Data Accuracy with Data Copilot

Business Scenario & Challenges

As the retail giant advanced its digital transformation journey, several critical data challenges began to surface, threatening data quality, compliance, and the ability to deliver consistent, data-driven customer experiences at scale:

• Fragmented Data Sources : Customer information was spread across multiple systems, making it difficult to create a unified, accurate customer view.
• High Manual Effort : Validating and reconciling data required significant time and resources, slowing down operations and increasing costs.
• Explosive Data Growth : With data volumes projected to grow by 200% in one year, the existing infrastructure lacked the scalability to handle this surge.

The Solution

To address the client’s pressing challenges, Zyrix deployed Data Copilot,its agentic AI platform that empowers enterprises to take full control of their data ecosystems with intelligent automation, continuous learning, and adaptive governance. By integrating seamlessly with the client’s existing infrastructure, Zyrix Data Copilot introduced a transformative layer of automation and intelligence to their data operations:

Key Highlights

• Automated data validation and profiling for POS and Salesforce CRM
• Real-time detection of duplicates, anomalies, and mismatches
• Context-aware rule-based data cleansing workflows
• Seamless reconciliation across operational and financial systems
• Policy-based compliance monitoring
• Scalable to process millions of records annually across distributed systems