Enabling Omnichannel Agility with 60% QA Effort Reduction and 3X Faster Oracle Cloud Releases

A global retail Group accelerated Oracle Cloud ERP and Retail deployments across 3,000+ stores using Zyrix Test Autopilot, delivering faster innovation cycles, enhanced CX, and cost-efficient QA at scale.

60 %

reduction in QA effort

3 X

faster release cycles

70 %

drop in post-release defects

Client Background

A Global Retail Major

Retail Footprint

3,000+ physical stores across 12 countries

Digital Stack

Oracle Cloud ERP, Oracle Retail Merchandising, SCM, and HCM

Strategic Mandate

Shift to cloud-native operations while maintaining operational excellence and real-time responsiveness

Transformation Focus

Unified commerce, agile merchandising, real-time financial visibility

The Challenge

QA Lag Delaying Business – Critical Rollouts

Legacy testing couldn’t keep up with Oracle Cloud’s update velocity, putting seasonal campaigns, store operations, and compliance at risk.

Cloud Update Fatigue

Regression cycles spanned 20–25 days per release
Oracle’s quarterly updates frequently broke scripts

Omnichannel Complexity

Oracle Retail tightly integrated with POS, eCommerce, Loyalty and WMS
Lack of test automation across pricing, promotions, and inventory flows

Compliance Exposure

Inadequate testing in SOX, payroll, and journal entry workflows
High reliance on tribal knowledge for test execution

Scaling Constraints

QA coverage limited to 30% of mission-critical flows
No reuse across geographies or business units

Zyrix Test Autopilot for Oracle Cloud

Why Zyrix Was Chosen

Zyrix delivered a modern, AI-powered QA platform with native Oracle Cloud intelligence, designed for scalability, resilience, and business-user empowerment.

Prebuilt Oracle Retail & ERP test packs across financials, merchandising, inventory, and HR

AI-generated, self-healing test scripts that adapt to Oracle Cloud updates

No-code authoring interface for merchandising, finance, and QA teams

Real-time dashboards integrated into Oracle Cloud and enterprise BI

Implementation Journey: Business-Aligned, Scalable QA Rollout

Phase 1 Discovery & Prioritization

Mapped high-risk flows in pricing, inventory, P2P, and financial close

Pilot Deployment Phase 2

Automated 50+ end-to-end use cases across 200 stores and 2 BUs

Phase 3 Global Scale

Rolled out across 12 countries, 3,000+ stores, 5 functions, covering omnichannel, finance, and workforce ops

Enablement & Integration Phase 4

Trained 60+ users; embedded QA into CI/CD pipeline for Oracle Cloud and store systems

Key Features Implemented

Automated Test Coverage

Omnichannel Retail:
SKU setup, price rules, promo eligibility, return workflows
Finance:
AP/AR, payroll validation, audit trail, period close
Inventory:
Stock transfer, warehouse logic, demand-driven fulfillment
CX:
Loyalty integration, customer segmentation, service request flows

Enterprise-Grade Capabilities

Multi-country localization in test logic
CI/CD integration with Oracle Cloud updates
24/7 regression runs for release readiness
Dashboards aligned with retail KPIs (stock turns, revenue recognition, OPEX)

Results & Benefits

Quantitative Outcomes

3 X

faster release cycles, enabling agile seasonal launches

45 %

reduction in QA cost across cloud and store functions

Zero

high-severity defects across 4 Oracle Cloud patch cycles

Operational Benefits

300+ reusable test assets across stores, finance, and ops
Real-time test health integrated into leadership dashboards
Finance, ops, and IT aligned through shared test dashboards

Strategic Value

Enabled a resilient Oracle Cloud transformation at retail scale
Accelerated time-to-market for pricing, promotions, and product drops
Elevated QA from cost center to transformation enabler

Strategic Benefits

Reduced QA overhead during campaign windows (e.g., Black Friday)
Business continuity ensured through patch-aware automation
Faster launch of new brands, markets, and store formats

Client Testimonial

A Partnership for Success

“Zyrix gave us a scalable QA foundation for Oracle Cloud. We no longer treat testing as a delay. It’s now a driver of agility, compliance, and customer experience.

CIO

Global Retail Group

Ready to Future-Proof Oracle QA for Retail?

Let’s talk about how Zyrix Test Autopilot aligns QA with your Oracle Cloud transformation, enabling faster, smarter, risk-free innovation.

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